Terms of Service

Terms of Service

Terms of Service

01
Introduction

01
Introduction

01
Introduction

Welcome to Managed Networks Pty Ltd (“Managed Networks”, “we”, “our”, or “us”). By accessing or using our website, online portals, or related digital services (collectively, “the Site”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”).

Please read these Terms carefully before using this Site. If you do not agree, you must not use the Site.

These Terms apply in conjunction with our Privacy Policy, Acceptable Use Policy, and any specific service agreements or partner contracts you may have with us.

02
Definitions

02
Definitions

02
Definitions

For clarity:

  • You”, “your” – refers to any website visitor, customer, reseller, or user accessing Managed Networks services.
  • Services” – refers to all products, platforms, solutions, and white label offerings provided by Managed Networks, including but not limited to wholesale connectivity, voice, hosting, and cloud infrastructure.
  • Content” – refers to all material published on this Site, including text, images, videos, documents, and software.

03
Website Use

03
Website Use

03
Website Use

You agree to use this Site for lawful purposes only.

You must not:

  • Engage in any activity that disrupts or interferes with the Site’s operation.
  • Attempt to gain unauthorised access to systems, data, or restricted areas.
  • Copy, reproduce, distribute, or modify any Site content without written permission.
  • Use the Site to transmit malicious code or unsolicited communications.

Managed Networks reserves the right to restrict or terminate access to the Site for any misuse, breach, or illegal activity.

04
Information Accuracy

04
Information Accuracy

04
Information Accuracy

We strive to ensure that all information on our Site is accurate, current, and reliable.  However, Managed Networks does not warrant that all content, prices, or product details are error-free or complete.

We reserve the right to update, modify, or remove content at any time without prior notice. Users are encouraged to confirm key details (such as pricing or service inclusions) directly with our sales or support teams.

05
Intellectual Property

05
Intellectual Property

05
Intellectual Property

All content, design, graphics, code, and trademarks on this Site are the intellectual property of Managed Networks or its licensors.

You may view and download materials for personal or business reference only.  You may not copy, republish, resell, or exploit any part of the Site for commercial use without prior written consent.

“Managed Networks” and related branding are protected under Australian intellectual property laws. All rights reserved.

06
Third-Party Links And integrations

06
Third-Party Links And integrations

06
Third-Party Links And integrations

Our Site may include links to third-party websites or integrations such as payment gateways, partner portals, or service dashboards.

These are provided for convenience only. Managed Networks is not responsible for the content, security, or privacy practices of external sites. Accessing third-party services is at your own risk and subject to their respective terms and policies.

07
Service Availability

07
Service Availability

07
Service Availability

While we take care to maintain continuous availability of our Site and systems, we cannot guarantee uninterrupted access. Managed Networks is not liable for any downtime, data loss, or interruption arising from:

  • System maintenance or upgrades
  • Technical faults, cyber incidents, or external network outages
  • Events beyond our control (force majeure)

We may suspend or limit Site access temporarily to maintain or improve performance.

08
Limitation Of Liability

08
Limitation Of Liability

08
Limitation Of Liability

To the maximum extent permitted by Australian law:

  • Managed Networks excludes all warranties (express or implied) regarding the Site’s content, functionality, or availability.
  • We are not liable for any indirect, incidental, or consequential loss, including loss of profits, business interruption, or data, resulting from the use or inability to use our Site or services.

Nothing in these Terms excludes liability that cannot be lawfully excluded under the Australian Consumer Law (ACL).

09
Indemnity

09
Indemnity

09
Indemnity

You agree to indemnify and hold harmless Managed Networks, its directors, employees, and affiliates from any claims, losses, or damages arising from your use of the Site or breach of these Terms.

10
Product And Service Terms

10
Product And Service Terms

10
Product And Service Terms

Specific Managed Networks products (including wholesale voice, SIP trunking, NBN, and white label infrastructure) are subject to separate Service Schedules or Partner Agreements.

Those documents override these general Terms where applicable. You should review all relevant contracts and policies before entering into any service relationship with Managed Networks.

11
Privacy And Data Protection

11
Privacy And Data Protection

11
Privacy And Data Protection

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.

By using the Site, you consent to the collection and use of your data as outlined in that policy.

12
Changes To These Terms

12
Changes To These Terms

12
Changes To These Terms

Managed Networks may update these Terms from time to time to reflect operational or legal changes. Revised versions will be posted on this page with the updated date. Continued use of the Site after changes constitutes acceptance of the revised Terms.

13
Contact

13
Contact

13
Contact

For privacy enquiries, complaints, or access requests, please contact:

NAB Investment Holdings Pty Ltd T/A Managed Networks

Office Address:
Level 13 50 Cavill Avenue Surfers Paradise QLD 4217

Postal Address:
PO Box 334 Broadbeach QLD 4218

E-mail:
info@managednet.com.au

Phone:
1300 626 638 | 07 5647 2222

We aim to respond to all privacy-related enquiries within 10 business days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

14
Summary

14
Summary

14
Summary

By using the Managed Networks website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

We aim to provide a secure, transparent, and reliable online experience for all our partners, customers, and visitors.